Terms and Conditions

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Effective Date: [16/09/2025]

Welcome to the website of STR Design Haus. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using this site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this website.

1. Services

We provide professional interior design services, specializing in the transformation of short-term rental properties into luxurious guest experiences. Our services include but are not limited to: design consultation, space planning, remodeling, custom millwork, fixture and furnishing selection, staging, and project management. Specific project details, deliverables, and fees are governed by separate written agreements between the Company and each client.

2. Use of Website

• The content on this website is provided for general informational and marketing purposes only.
   
• You may not copy, reproduce, distribute, or exploit any part of this site without prior written permission.
   
• You agree not to use this site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access.
   

3. Intellectual Property

Unless otherwise stated, all content on this site (including text, designs, images, graphics, and logos) is the property of STR Design Haus. Unauthorized use of any materials is prohibited.

4. Client Responsibilities

Clients engaging our services agree to:

• Provide accurate project information and timely approvals.
   
• Maintain open communication during the project timeline.
   
• Purchase or maintain materials, fixtures, or furnishings outside the agreed scope when required.
   

5. Fees & Payments

• All services are billed according to the fee structure outlined in project agreements (hourly, per-project, or cost-plus).
   
• Deposits are typically required before work begins, and progress payments may apply for larger projects.
   
• Late payments may be subject to additional charges as specified in agreements.
   

6. Cancellations & Refunds

• Consultation or design service cancellations must be communicated in writing.
   
• Refunds, if applicable, are subject to the terms outlined in the project agreement.
   
• Custom orders, furnishings, and special-order materials are generally non-refundable once purchased.
   

7. Limitation of Liability

We strive for excellence, but STR Design Haus is not liable for:

• Delays or issues caused by third-party vendors, contractors, or suppliers.
   
• Client misuse, alteration, or maintenance of products after installation.
   
• Decisions made based solely on information from this website without professional consultation.
   

To the maximum extent permitted by law, our liability is limited to the fees paid by the client for the specific services rendered.

8. Third-Party Links

This website may include links to third-party websites for convenience. We are not responsible for the content, accuracy, or policies of those third-party sites.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your information.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with the revised effective date.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

12. Contact Us

For any questions about these Terms & Conditions, please contact:

STR Design Haus
Phone: [916-220-8779]
Email: [claytonsmith@strdesignhaus.org]